Shipping & Delivery Policy
THE SUPER GUM aims to provide a smooth and reliable delivery experience across India.
Order Processing
Orders will generally be processed after successful payment and order confirmation.
Processing time may vary depending on product availability, order volume, public holidays, and other operational requirements.
Delivery
Orders will be shipped through appropriate logistics and courier partners.
Delivery timelines may vary depending on:
- Delivery location
- Courier availability
- Weather conditions
- Public holidays
- Operational disruptions
- Other circumstances outside our control
Order Tracking
Once an order is dispatched, customers may receive tracking details through the contact information provided during checkout.
Incorrect Address
Customers are responsible for providing an accurate delivery address and correct contact details at the time of placing an order.
Additional charges or delivery delays resulting from an incorrect address may apply where permitted.
Damaged Packages
Customers should contact customer support promptly if a package arrives damaged and provide relevant photographs or videos for verification.